Internet Lead Management
Overnight BDC is a great way to handle leads at uncomfortable hours. (For some, that's all the time.) Overnight BDC will send out a great first response to help engage your customer, turn off the manufacturers clock and log the response in your dealerships CRM.
We all know that a fast response is absolutely a must in the car business. Our average response time is under 7 minutes. We engage the customer with a value statement about the requested vehicle and a simple question that makes sense for that car. Our customers tell us that they get up to a 20% higher contact ratio from our responses! Overnight BDC makes your job easier. Now you can spend more time making sales and phone follow up knowing a great first response has already gone out to your customers.
We use real people, all here in the USA to be Quality Assurance representatives to make sure your response goes out complete and on time. We can also incorporate model-specific pricing and alternative vehicle suggestions if you wish to have this as part of your response. The option to add images and HTML is available along with specific lead source responses can be added. It is very exciting to see how our system helps dealerships increase their contact ratio which in turn will help sell more cars!
Join the over 600 franchised dealerships across the country that feel confident when they are not in front of their computer.
- It works with your CRM's mobile alert
- No need to log into your CRM system to respond
- You can have a set schedule or turn us on manually 24/7/365
- Volume is not an issue
- We are real people responding the way you want
- Only $299/month for up to 200 leads and $1 a lead after that
- Available to respond to your Service, OnStar and Parts request as well
Sample Responses
Click here to view sample responses.
Overnight BDC and how it can help with your Service, OnStar & Parts requests:
There are several benefits for your dealership to use Overnight BDC to address your service request. As with all leads handled by Overnight BDC, your customers can be responded to quickly, 24 hours a day 7 days a week 365 days a year. We respond to over 100,000 customers a month and our average response time is less than 10 minutes.
Click here to learn more.