Overnight BDC for your Service, OnStar & Parts requests:
There are several benefits for your dealership to use Overnight BDC to address your service request. As with all leads handled by Overnight BDC, your customers can be responded to quickly, 24 hours a day 7 days a week 365 days a year. We respond to over 100,000 customers a month and our average response time is less than 10 minutes.
Specifically for your service inquiries:
- Turns off the manufacturer's clock
- Your customer will get a personal response from the service staff
- Availability to confirm or schedule appointments
- It works with your CRM's mobile alert
- We'll provide the customer with benefits of your service department
- You can have a set schedule or turn us on manually 24/7 365
- We'll clearly supply the customer with their next step in the process
- It gives your staff time to review and offer additional instructions
- Availability to respond to OnStar notification uniquely for higher conversion
- Options to add images and HTML is available as well
- Only $149/month for up to 100 leads and $1 a lead after that
The point is to provide a consistent, relevant, and prompt response to your service customers 24 hours a day that will increase conversion and customer satisfaction. You can expect the same quality service that our 600+ dealerships experience now.