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Instant customer support with our 24/7/365 system

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Revive inactive accounts with our live agents

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Boost conversions with on-site service customer connections
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Service BDC™

Campaign Calls™

Revive inactive accounts with our live agents

Connected Response™

Set appointments with our mobile-friendly email & SMS tools
BCP Loyalty

BCP Loyalty™
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Why Better Сar People

Why Better Сar People

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Dive into the behind-the-scenes of Better Car People

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Real success stories from our clients
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Outsourced Automotive BDC

Free up your teams from traffic management

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Improve customer engagement and sales skills

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Discover hidden opportunities tailored to your needs

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Strategic solutions for profitability & growth

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Uncover automotive trends and tech secrets
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Sales BDC™

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First Quality Response™

Instant customer support with our 24/7/365 system
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Campaign Calls™

Revive inactive accounts with our live agents
arrow

Service to Sales™

Boost conversions with on-site service customer connections
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Service BDC™

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Campaign Calls™

Revive inactive accounts with our live agents
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Connected Response™

Set appointments with our mobile-friendly email & SMS tools
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BCP Loyalty™

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Why BCP
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Why Better Сar People

About Us

Dive into the behind-the-scenes of Better Car People
arrow

Customer Stories

Real success stories from our clients
arrow
Resources
Arrow
nav-item

Learn

Outsourced Automotive BDC

Free up your teams from traffic management
arrow

BDC Training

Improve customer engagement and sales skills
arrow

Equity Mining in the Automotive World

Discover hidden opportunities tailored to your needs
arrow

Automotive and Dealership Consulting

Strategic solutions for profitability & growth
arrow

Industry Updates (Blog)

Uncover automotive trends and tech secrets
arrow
nav-item

Connect

Customer Support

We're here to help
arrow

FAQs

Get answers fast
arrow

Careers

Join us for an exciting career opportunity
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Boost Your customer

retention with BCP Loyalty™

We boost your customer loyalty with marketing tools that keep them

returning and spending more, while also encouraging them to refer others.

Drive loyalty

We boost your dealership's customer

loyalty with custom rewards & benefits,

so you can run your business smoothly

We create

custom rewards

We craft attractive rewards by merging real-time data with diverse incentives, fostering loyalty and customer satisfaction.
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We partner with

local businesses

Through 'Keep It Local,' we provide unique benefits to engage your community and support your customers.
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We simplify

redemption

With our user-friendly process, your customers can easily redeem rewards, while auto dealers benefit from automated CRM integration.
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Core solutions that drive
your customer loyalty

Choosing BCP Loyalty™ grants you access to the following services

Provide exclusive

rewards with Loyalty

Points Program™

Our custom incentives program offers exclusive points and perks, keeping your clients loyal and engaged, away from the competition.
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Provide exclusive

rewards with Loyalty

Points Program™

Our custom incentives program offers exclusive points and perks, keeping your clients loyal and engaged, away from the competition.
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Repeat business with

Prepaid Maintenance

Program™

Guarantee customer satisfaction and loyalty with first-class maintenance for every vehicle, encouraging repeat visits.
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Repeat business with

Prepaid Maintenance

Program™

Guarantee customer satisfaction and loyalty with first-class maintenance for every vehicle, encouraging repeat visits.
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Make smarter decisions

with CRM Software™

Drive dealership success with our real-time analytics and support, empowering you to make strategic, data-driven decisions.
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Make smarter decisions

with CRM Software™

Drive dealership success with our real-time analytics and support, empowering you to make strategic, data-driven decisions.
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Maximize impact with

eCommunication

Targeting™

Our targeted strategies ensure your promotions reach the right audience, boosting your dealership's profile.
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Maximize impact with

eCommunication

Targeting™

Our targeted strategies ensure your promotions reach the right audience, boosting your dealership's profile.
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Reward Loyalty & Enhance

Value with Stored Value &

Gift Cards™

Offer your customers more with special discounts and benefits, reinforcing their loyalty and your dealership's appeal.
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Reward Loyalty & Enhance

Value with Stored Value &

Gift Cards™

Offer your customers more with special discounts and benefits, reinforcing their loyalty and your dealership's appeal.
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Boost your online

presence with Automated

Social Media Pilot™

Keep your dealership's digital engagement strong and consistent with our automated social media tools.
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Boost your online

presence with Automated

Social Media Pilot™

Keep your dealership's digital engagement strong and consistent with our automated social media tools.
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Connect with your

community with Keep It

Local Program™

Strengthen community ties and reward your customers through our 'Keep It Local' initiative, fostering local partnerships and unique benefits.
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Connect with your

community with Keep It

Local Program™

Strengthen community ties and reward your customers through our 'Keep It Local' initiative, fostering local partnerships and unique benefits.
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Get a toolkit

Enhance Your Customer

engagement and retention

Get in touch to find out how our loyalty programs foster repeat business and

referrals, giving your dealership a competitive edge.

Book a meeting

BCP Loyalty™ is your

customer retention boost

01

Tailored Loyalty

Programs

01
We offer customizable loyalty programs designed to resonate with your customer base, encouraging repeat business and referrals.
02

Data-Driven

Insights

02
We provide the tools to harness the power of real-time data through our proprietary Flexstat® CRM, enabling informed decision-making for dealerships.
03

Community

Engagement

03
We help strengthen community ties and enhance your dealership's reputation with our "Keep It Local" program.

Our clients 

SAY IT BEST

Fred Beans

Fred Beans

Fred Beans Family of Dealerships
In today's world, customer expectations are at an all-time high. Our Loyalty program builds a gate around our most valuable customers and makes sure their ownership experience is second to none.

Boost Loyalty

& Referrals

Book a meeting to discover how to increase

customer referrals, boost sales, and enhance your

dealership's reputation.

Book a meeting

BCP Loyalty™ isn’t the only powerful

tool for a successful dealership.

discover more!

Your sales Wingman

Our skilled agents and tech drive your sales by efficiently handling inbound inquiries,

after-hours engagement, and 90-day email/SMS follow-ups

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data-driven

performance

We use over 10 years of data to make sure our responses fit your customer's needs – whether it's about where they are, how they talk to us, or what car they're into.

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24/7 cross-channel

Engagement

Get cross-channel engagement for seamless communication flow, allowing conversations to pick up right where they left off, regardless of the channel switch.

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Tech-Enabled

agents

Better Car People integrates AI to provide our agents with the tools for personalized, effective interactions to turn leads into appointments.

Drive sales

YOUR Inbound PAINKILLER

Let us manage your inbound calls and schedule appointments, freeing

up your team to help your customers directly

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Live call

agents

Our skilled agents are ready to take every inbound service call. Expect professional responses that elevate your customer's experience.

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Integrated

Appointment

Scheduling

Our system directly links with your scheduler for quick, hassle-free appointment setting. Service Advisors get instant updates, ensuring top-tier customer service.

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Automated Customer

Engagement

Our Connected Response™ automates follow-ups on vehicle alerts, converting them into service appointments and improving customer retention.

Drive Service