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Sales

Sales Response Complete

Efficiently handle inbound calls and engage with customers 24/7.

First Quality Response

Instant customer support with our 24/7/365 system.

Sales Campaigns

Revive inactive accounts with our live agents.

Service to Sales

Boost conversions with on-site service customer connections.

Rescue

Revive and re-engage lost sales opportunities powered by Brooke.
Service

Service

Service Response Complete

Never miss a call. Never miss an appointment.

Service Responseᴬᴵ

Superior call management and customer service powered by Brooke.

Connected Car Response

Set appointments with our mobile-friendly email & SMS tools.

Service Campaigns

Revive inactive accounts with our live agents.

Rescue

Revive and re-engage lost service opportunities powered by Brooke.
Training & Retention

Training & Retention

Training

Enhance team skills and customer engagement with expert training.

BCP Loyalty

Keep customers coming back with tools that drive loyalty and referrals.

Caller CX

Master call management, capture more sales, and enhance customer service.

BDC Central

Streamline your BDC operations by enhancing customer relationships.
Why BCP
Why Better Сar People

Why Better Сar People

About Us

Dive into the behind-the-scenes of Better Car People.

Customer Stories

Real success stories from our clients.
Resources
Learn

Learn

Outsourced Automotive BDC

Free up your teams from traffic management.

BDC Training

Improve customer engagement and sales skills.

Equity Mining in the Automotive World

Discover hidden opportunities tailored to your needs.

Automotive Dealership Consulting

Strategic solutions for profitability & growth.

Industry Updates (Blog)

Uncover automotive trends and tech secrets.
Connect

Connect

Customer Support

We're here to help.

FAQs

Get answers fast.

Careers

Join us for an exciting career opportunity.
Products
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Sales

Sales Response Complete

Efficiently handle inbound calls and engage with customers 24/7.
arrow

First Quality Response

Instant customer support with our 24/7/365 system.
arrow

Sales Campaigns

Revive inactive accounts with our live agents.
arrow

Service to Sales

Boost conversions with on-site service customer connections.
arrow

Rescue

Revive and re-engage lost sales opportunities powered by Brooke.
arrow
nav-item

Service

Service Response Complete

Never miss a call. Never miss an appointment.
arrow

Service Responseᴬᴵ

Superior call management and customer service powered by Brooke.
arrow

Connected Car Response

Set appointments with our mobile-friendly email & SMS tools.
arrow

Service Campaigns

Revive inactive accounts with our live agents.
arrow

Rescue

Revive and re-engage lost service opportunities powered by Brooke.
arrow
nav-item

Training & Retention

Training

Enhance team skills and customer engagement with expert training.
arrow

BCP Loyalty

Keep customers coming back with tools that drive loyalty and referrals.
arrow

Caller CX

Master call management, capture more sales, and enhance customer service.
arrow

BDC Central

Streamline your BDC operations by enhancing customer relationships.
arrow
Why BCP
Arrow
nav-item

Why Better Сar People

About Us

Dive into the behind-the-scenes of Better Car People.
arrow

Customer Stories

Real success stories from our clients.
arrow
Resources
Arrow
nav-item

Learn

Outsourced Automotive BDC

Free up your teams from traffic management.
arrow

BDC Training

Improve customer engagement and sales skills.
arrow

Equity Mining in the Automotive World

Discover hidden opportunities tailored to your needs.
arrow

Automotive Dealership Consulting

Strategic solutions for profitability & growth.
arrow

Industry Updates (Blog)

Uncover automotive trends and tech secrets.
arrow
nav-item

Connect

Customer Support

We're here to help.
arrow

FAQs

Get answers fast.
arrow

Careers

Join us for an exciting career opportunity.
arrow
Book a Meeting
Book a Meeting
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Boost efficiency and
engagement with
Connected Car Response

Increase appointment rates and decrease no-shows when you make it easy
for customers to book routine service.

Increase close rate

Transform car alerts into

profitable appointments

We send an email

within 10 minutes after

a connected car alert

reaches your CRM

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We follow-up

using interactive and mobile-friendly emails and SMS

Icon

We help the customers

quickly schedule

appointments

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Stop Losing Out on

Potential Appointments

Find out how Connected Car Response ᴬᴵ can transform your approach to

service customer engagement, leading to higher appointment rates.

Book a meeting

Connected Car Response

Your Service Appointment Accelerator

01

Easy Appointment

Scheduling

01
We send an interactive email or SMS to your customers for easy, on-the-go appointment scheduling.
02

Proven Success

02
We’ve streamlined service appointments for more than 1200 satisfied dealers, decreasing no-show rates and driving revenue.
03

Cost-Effective

Solutions

03
Our partnerships with various OEMs and Service Schedulers ensure you get the most efficient and cost-effective service.

Our clients 

SAY IT BEST

female-default-140
BCP's support is like none other that I have experienced. It's a low maintenance partnership, but at any time if there's an issue, they reach out to me first. The proactive support is essential!

Jessica Lauman

male-default-140
I have been with Better Car People for 5 years, and they treat my customers with respect and meet all of GM's criteria for answering customers quickly and correctly.

Troy Bowman

female-default-140
I absolutely love getting my list generated from Better Car People because it is so much easier to work from. Very well organized. Helps me to follow through each day.

Heather Harper

female-default-140
Better Car People makes our jobs easier by enabling our BDC department to reach out tomore service customers. This service has been well worth the investment.

Roxy Noah

female-default-140
Helps manage all our incoming OnStar leads.

Angie Allen

Streamline Your

Appointment Process

Book a meeting to effortlessly convert alerts into appointments.

Book a meeting

Connected Car Response is an essential

part of Service Response Complete

Let us manage your inbound calls and schedule appointments, freeing up your

team to help your customers directly.

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Live call

agents

Our skilled agents are ready to take every inbound service call. Expect professional responses that elevate your customer's experience.

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Integrated Appointment

Scheduling

Our system directly links with your scheduler for quick, hassle-free appointment setting. Service Advisors get instant updates, ensuring top-tier customer service.

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Automated Customer

Engagement

Our Connected Car Response automates follow-ups on vehicle alerts, converting them into service appointments and improving customer retention.

Drive service