Overview

Overnight BDCTM answers internet leads for dealerships at uncomfortable times.

  • 45% of your leads come after-hours. This is the largest issue keeping your closing ratio down.
  • Kick-Ass Email Response using Real People within 10 minutes 24/7/365
  • All about engagement while being manufacturer-compliant.
  • 43 million unique templates. Real People addressing Real Questions. Live Inventory. Videos.
  • Self-service options for your customers to save them time without requiring a phone call from you.
Live people 24/7/365

Live people 24/7/365

Live people 24/7/365

Completely Customizable

Live people 24/7/365

Responds to Customer in Less than 10 minutes

Live people 24/7/365

Increase contact ratio on Average from 5% to 50%

OvernightBDCTM answers your internet sales leads with a personalized, model specific response.

We are not an auto-responder; we use real people to address customers' specific questions.

Frequently Asked Questions

Are we an Autoresponder?

We cringe every time we hear that “A” word, but we forgive you. We utilize technology and LIVE people to create a dynamic customized response for each incoming lead.

Do we call customers?

Yes, we're glad you asked. Virtual BDC is our newest product that follows your lead from the initial response until the appointment is set.

Do we answer customer questions?

Yes, well sort of. Think of it like an alley-oop in basketball. We give it a personal touch by acknowledging the customer’s questions or comments then you slam it home when your dealership personnel addresses their needs more in-depth.

Are there choices on what the response looks like?

Absolutely, we can customize the response to be as involved or as basic as you would like. We will make recommendations on what we know will work but in the end this is YOUR response and will respond in the way you would like it done.

Will you work with my CRM?

More than likely. In fact, we work with over 40 CRM’s so there is a good chance we will work with yours.