For the last two decades, we have been automotive experts and adapted to the ever-changing technology in dealerships. Better Car People has led the transformation from analogue to digital, ushering in the internet age of automotive retail sales. We offer solutions for sales and service BDCs, internet lead responses and training to help dealerships get the most out of their budgets.
Cut out the time-consuming task of manually calling customers and start building relationships with them. Our engagement platform allows you to make meaningful connections, set up appointments and increase your dealership's success.
From inbound phone calls to outbound engagement, Service BDC generates more revenue from your service leads and gets more customers back in your dealership.
Ignoring leads for longer than 10 minutes means losing customers to someone else. That’s why we offer a 24/7/365 lead response system that uses proprietary technology and live, on-shore agents.
Our automotive agents make it their priority to mine your inactive, recall, pull-ahead, and loyalty program lists for new opportunities.
Connected Response™ helps turn your connected car alerts into appointments. Increase your close rate, average dollar per RO, appointment penetration rate, and more.
As an extension of your service department, we call those who haven't engaged with our self-service, Connected Response™ email notification. We schedule appointments while we have them on the phone.