Logo mobile Logo mobile
Products
Sales

Sales

Sales Response Complete

Efficiently handle inbound calls and engage with customers 24/7.

First Quality Response

Instant customer support with our 24/7/365 system.

Sales Campaigns

Revive inactive accounts with our live agents.

Service to Sales

Boost conversions with on-site service customer connections.

Rescue

Revive and re-engage lost sales opportunities powered by Brooke.
Service

Service

Service Response Complete

Never miss a call. Never miss an appointment.

Service Responseᴬᴵ

Superior call management and customer service powered by Brooke.

Connected Car Response

Set appointments with our mobile-friendly email & SMS tools.

Service Campaigns

Revive inactive accounts with our live agents.

Rescue

Revive and re-engage lost service opportunities powered by Brooke.
Training & Retention

Training & Retention

Training

Enhance team skills and customer engagement with expert training.

BCP Loyalty

Keep customers coming back with tools that drive loyalty and referrals.

Caller CX

Master call management, capture more sales, and enhance customer service.

BDC Central

Streamline your BDC operations by enhancing customer relationships.
Why BCP
Why Better Сar People

Why Better Сar People

About Us

Dive into the behind-the-scenes of Better Car People.

Customer Stories

Real success stories from our clients.
Resources
Learn

Learn

Outsourced Automotive BDC

Free up your teams from traffic management.

BDC Training

Improve customer engagement and sales skills.

Equity Mining in the Automotive World

Discover hidden opportunities tailored to your needs.

Automotive Dealership Consulting

Strategic solutions for profitability & growth.

Industry Updates (Blog)

Uncover automotive trends and tech secrets.
Connect

Connect

Customer Support

We're here to help.

FAQs

Get answers fast.

Careers

Join us for an exciting career opportunity.
Products
Arrow
nav-item

Sales

Sales Response Complete

Efficiently handle inbound calls and engage with customers 24/7.
arrow

First Quality Response

Instant customer support with our 24/7/365 system.
arrow

Sales Campaigns

Revive inactive accounts with our live agents.
arrow

Service to Sales

Boost conversions with on-site service customer connections.
arrow

Rescue

Revive and re-engage lost sales opportunities powered by Brooke.
arrow
nav-item

Service

Service Response Complete

Never miss a call. Never miss an appointment.
arrow

Service Responseᴬᴵ

Superior call management and customer service powered by Brooke.
arrow

Connected Car Response

Set appointments with our mobile-friendly email & SMS tools.
arrow

Service Campaigns

Revive inactive accounts with our live agents.
arrow

Rescue

Revive and re-engage lost service opportunities powered by Brooke.
arrow
nav-item

Training & Retention

Training

Enhance team skills and customer engagement with expert training.
arrow

BCP Loyalty

Keep customers coming back with tools that drive loyalty and referrals.
arrow

Caller CX

Master call management, capture more sales, and enhance customer service.
arrow

BDC Central

Streamline your BDC operations by enhancing customer relationships.
arrow
Why BCP
Arrow
nav-item

Why Better Сar People

About Us

Dive into the behind-the-scenes of Better Car People.
arrow

Customer Stories

Real success stories from our clients.
arrow
Resources
Arrow
nav-item

Learn

Outsourced Automotive BDC

Free up your teams from traffic management.
arrow

BDC Training

Improve customer engagement and sales skills.
arrow

Equity Mining in the Automotive World

Discover hidden opportunities tailored to your needs.
arrow

Automotive Dealership Consulting

Strategic solutions for profitability & growth.
arrow

Industry Updates (Blog)

Uncover automotive trends and tech secrets.
arrow
nav-item

Connect

Customer Support

We're here to help.
arrow

FAQs

Get answers fast.
arrow

Careers

Join us for an exciting career opportunity.
arrow
Book a Meeting
Book a Meeting
Log in

Set more service appointments

with service Response Complete

Never miss a call. Never miss an appointment. And free up your team
to do what they do best - focus on service.

Drive service

You focus on customer satisfaction.

We’ll do the rest.

We Handle Inbound

Service Calls & Alerts

Our team manages your inbound service calls and connected car alerts, ensuring every customer query is addressed promptly and professionally.
Icon

We Empower Your

Service Advisors

Enhance the customer experience from the start - and empower your service team to deliver stellar customer service.
Icon

We Boost Customer

Satisfaction

Our dedicated approach to handling service calls and alerts not only improves customer satisfaction but also drives revenue growth for your dealership.
Icon

From inbound calls & alerts to

customer satisfaction

img
Featured case study

HOW WE BOOSTED APPOINTMENTS

BY 50+ EACH MONTH FOR

SIR WALTER CHEVROLET

SERVICE Response Complete
Sales & Service Campaigns
Sir Walter Chevrolet, a leading dealer in North Carolina, needed help managing their growing business. They turned to Better Car People, and our solution led to a 20.6% increase in dealership appointments, doubled success rates, and a fourfold ROI improvement, with a 50% boost in vehicle sales.
read full
view all

Enhance Your

Customer Service Game

Focus on delivering outstanding customer service

while we handle the rest. Ready to make a change?

Book a meeting

Service Response Complete is your

customer service boost

01

Always-Available

Live Call Agents

01
Our trained agents ensure every call is answered, providing your customers with a superior and professional experience
02

Effortless

Integrated

Scheduling

02
Keep your service streamlined and advisors well-informed. Direct scheduler integration makes appointment setting quick and easy.
03

Automated

Engagement

03
We transform vehicle alerts into opportunities for service and foster customer loyalty

Drive service growth with

well-handled inbound calls

Book a meeting to improve customer satisfaction and increase revenue!

Book a meeting

Service Response Complete is just one part of dealership success. Discover more.

Your sales Wingman

Our skilled agents and tech drive your sales by efficiently handling inbound inquiries,

after-hours engagement, and 90-day email/SMS follow-ups.

Image

data-driven

performance

Our proprietary AI is backed by over 10 years of data, so you can match responses to customers’ needs – whether it's about where they are, how they talk to us, or what car they're into.
Image

24/7 cross-channel

Engagement

Get cross-channel engagement for seamless communication flow. Initially replied to an email but want to move to text? We got you covered.
Image

Tech-Enabled

agents

Better Car People integrates AI to provide our agents with the tools for personalized, effective interactions to turn leads into appointments.
DRIVE sales

Your loyalty boost partner

A flexible customer loyalty marketing tool for automotive businesses, driving retention and

referrals with unique, branded experiences that boost engagement and increase spend.

Image

Attractive

rewards

BCP Loyalty merges real-time data with diverse rewards, creating custom incentives that build loyalty and make customers feel valued and eager to return.
Image

Local partner

vendors

Our 'Keep It Local' initiative partners with nearby businesses, offering customers distinctive benefits that support and engage the local community.
Image

Easy & Convenient

Redemption

A seamless, user-friendly redemption process. Customers easily redeem their rewards via a streamlined app or website, while auto dealers benefit from automated, hassle-free CRM integration.
Drive loyalty