Total Store Assessment

Providing an In-Depth Review
Across Every Department

Lead Management Audits

Evaluate inbound phone, internet, and showroom processes to optimize conversion rates.

Organizational Analysis

Examine staffing, roles, and performance metrics to ensure peak team efficiency.

Service Operations Review

Audit scheduling tools, service-lane workflows, and pickup protocols to elevate customer experience.

Unlock Growth and Strategic Insights
with Total Store Assessment

Increase Vehicle Sales

Refine lead-handling processes to convert more prospects into buyers.

Boost Revenue & Profit

Identify and close revenue leaks across sales and service.

Maximize Service Retention

Strengthen service experiences to drive repeat visits and larger repair orders.

Our clients

SAY IT BEST

Not only was the group educated, but we role-played and then actually made live phone calls for a couple hours every day! By the end of the second day, I had already generated three car deals for the store! Best hands-on automotive training I’ve ever been to!

Michelle Paschall

I wanted to let you know that last week’s training was a big hit! With Lawson’s experience in the industry and his perfected presentation skills, it could not have gone better. It built off of the success of the service side of the CCC, as well as the training received by our people in Huntersville.

DAN ROBERTSON