FAQs

Sales BDC™

What's a Sales BDC Consultant?

They're the folks who book your appointments, look for new customers, and help sell more cars. At Better Car People, they're real, US-based car pros.

Do Sales BDCs Really Help?

Absolutely! A good Sales BDC can boost how many cars you sell and even how much you make on each one. You'll want one that's flexible and has real people who know their stuff to make your team even better.

Internet Sales vs. BDC – What's the Difference?

Internet sales teams handle online sales leads. BDCs do that too, but they also reach out to potential leads, remind customers of services and recalls, and help keep your customers coming back.

Are you just an autoresponder?

Nope, we're not fans of the "A" word either. We use smart tech and real people to give each lead a personal touch.

Service BDC™

Are you approved for GM stores?

Yes, we are! We're all about making things easy for GM dealerships.

Do I have to use everything you offer?

Think of it like a buffet: see what's on offer and pick what works for you. If there's just one thing you need, we can do that too.

Do you answer customer questions directly?

We're here to help when you can't answer. You're still in charge of your leads, but we've got your back whenever you need us.

BCP Loyalty™

What makes BCP Loyalty™ different?

Our 25+ years of innovation and custom solutions make us stand out.

Benefits of the "Keep It Local" program?

It builds community connections and boosts your dealership's image by partnering with local shops.

Are there long-term contracts?

No, our contracts are flexible to meet your dealership's specific needs.

Can loyalty program gift cards be customized?

Yes, we tailor gift cards for exclusive discounts and benefits.

Is Flexstat® CRM compatible with other systems?

Absolutely, it integrates well with most dealership management systems.

What does the Automated Social Media Pilot do?

It helps keep your social media presence consistent and engaging.

How do you ensure data security in your CRM?

We take data security seriously with strict measures to protect information.

Can the OwnerZONE program integrate with dealership services?

Yes, it's designed to enhance your current dealership services.

What support does BCP Loyalty™ offer for implementing solutions?

We provide full support, from training to ongoing assistance.

Are there training programs for dealership staff?

Yes, we offer training to help your staff make the most of our solutions.

Outsourced BDC

What makes the best Outsourced BDC company?

The top outsourced BDC services focus on professional and timely customer service to boost your sales and revenue. At Better Car People, we excel in this with our advanced technology and expert, local agents.

Is an Outsourced BDC effective?

Absolutely! A well-chosen automotive BDC solution increases your appointments, sales, ROI, and customer loyalty and referrals. Companies like Better Car People combine tech and live agents for optimal results.

Internal vs. Outsourced BDC: what's the difference?

An internal BDC means hiring your team and managing resources in-house, which can be expensive, especially considering that you may need 24/7/365 coverage. An outsourced BDC, however, manages these tasks and costs, offering a more efficient solution.

Do I need an outsourced BDC?

Definitely consider it. Almost all dealerships can gain from outsourced BDC services, especially with today's advanced and cost-effective technology options.

BDC Training

What’s the best BDC training company?

Choose a company renowned for proven results and positive client feedback. Your best choice will offer customized, industry-specific training.

Does an Automotive BDC program really work?

Yes, they work. These programs significantly improve team performance in customer relations and sales efficiency.

What are the challenges of Automotive BDC Training?

The main challenges include adapting to new communication techniques and consistently applying the learned skills in daily operations.

Do I need BDC training?

If you're aiming to enhance customer interactions, increase sales, and improve team efficiency, BDC training is a valuable investment.

Equity Mining

What’s the best equity mining company?

Choose a company known for effective results and strong client satisfaction in the automotive industry.

Does automotive equity mining really work?

Yes, it's effective. It helps dealerships identify and capitalize on sales opportunities within their existing customer base.

What are the challenges of Automotive Data Mining?

The main challenges include accurately analyzing large data sets and effectively applying these insights to sales strategies.

What is data mining in the automotive industry?

It involves analyzing customer data to identify potential sales opportunities, such as those who might be ready to upgrade their vehicle.

Automotive Dealership Consulting

What is Automotive Dealership Consulting?

It's expert guidance for automotive businesses to improve operations, sales, and overall success.

What’s the best Automotive Dealership Consulting company?

Look for a reputable company with a track record of delivering results and tailored solutions in the automotive industry.

What is the process of Automotive Dealership Consulting?

The process involves assessing your specific needs, developing customized strategies, and implementing solutions to enhance your automotive business.

How can I schedule a custom consultation with an automotive dealership consultant?

Reach out to your chosen consulting company to inquire about scheduling a personalized consultation. They'll guide you through the process.

Sales BDC™

What's a Sales BDC Consultant?

They're the folks who book your appointments, look for new customers, and help sell more cars. At Better Car People, they're real, US-based car pros.

Do Sales BDCs Really Help?

Internet Sales vs. BDC – What's the Difference?

Internet sales teams handle online sales leads. BDCs do that too, but they also reach out to potential leads, remind customers of services and recalls, and help keep your customers coming back.

Are you just an autoresponder?

Nope, we're not fans of the "A" word either. We use smart tech and real people to give each lead a personal touch.

Service BDC™

Are you approved for GM stores?

Yes, we are! We're all about making things easy for GM dealerships.

Do I have to use everything you offer?

Think of it like a buffet: see what's on offer and pick what works for you. If there's just one thing you need, we can do that too.

Do you answer customer questions directly?

We're here to help when you can't answer. You're still in charge of your leads, but we've got your back whenever you need us.

BCP Loyalty™

What makes BCP Loyalty™ different?

Our 25+ years of innovation and custom solutions make us stand out.

Benefits of the "Keep It Local" program?

It builds community connections and boosts your dealership's image by partnering with local shops.

Are there long-term contracts?

No, our contracts are flexible to meet your dealership's specific needs.

Can loyalty program gift cards be customized?

Yes, we tailor gift cards for exclusive discounts and benefits.

Is Flexstat® CRM compatible with other systems?

Absolutely, it integrates well with most dealership management systems.

What does the Automated Social Media Pilot do?

It helps keep your social media presence consistent and engaging.

How do you ensure data security in your CRM?

We take data security seriously with strict measures to protect information.

Can the OwnerZONE program integrate with dealership services?

Yes, it's designed to enhance your current dealership services.

What support does BCP Loyalty™ offer for implementing solutions?

We provide full support, from training to ongoing assistance.

Are there training programs for dealership staff?

Yes, we offer training to help your staff make the most of our solutions.

Outsourced BDC

What makes the best Outsourced BDC company?

Is an Outsourced BDC effective?

Internal vs. Outsourced BDC: what's the difference?

Do I need an outsourced BDC?

Definitely consider it. Almost all dealerships can gain from outsourced BDC services, especially with today's advanced and cost-effective technology options.

BDC Training

What’s the best BDC training company?

Choose a company renowned for proven results and positive client feedback. Your best choice will offer customized, industry-specific training.

Does an Automotive BDC program really work?

Yes, they work. These programs significantly improve team performance in customer relations and sales efficiency.

What are the challenges of Automotive BDC Training?

The main challenges include adapting to new communication techniques and consistently applying the learned skills in daily operations.

Do I need BDC training?

If you're aiming to enhance customer interactions, increase sales, and improve team efficiency, BDC training is a valuable investment.

Equity Mining

What’s the best equity mining company?

Choose a company known for effective results and strong client satisfaction in the automotive industry.

Does automotive equity mining really work?

Yes, it's effective. It helps dealerships identify and capitalize on sales opportunities within their existing customer base.

What are the challenges of Automotive Data Mining?

The main challenges include accurately analyzing large data sets and effectively applying these insights to sales strategies.

What is data mining in the automotive industry?

It involves analyzing customer data to identify potential sales opportunities, such as those who might be ready to upgrade their vehicle.

Automotive Dealership Consulting

What is Automotive Dealership Consulting?

It's expert guidance for automotive businesses to improve operations, sales, and overall success.

What’s the best Automotive Dealership Consulting company?

Look for a reputable company with a track record of delivering results and tailored solutions in the automotive industry.

What is the process of Automotive Dealership Consulting?

The process involves assessing your specific needs, developing customized strategies, and implementing solutions to enhance your automotive business.

How can I schedule a custom consultation with an automotive dealership consultant?

Reach out to your chosen consulting company to inquire about scheduling a personalized consultation. They'll guide you through the process.

Sales BDC™

First Quality Response™

Campaign Calls™

Service to Sales™

Service BDC™

Campaign Calls™

Connected Response™

BCP Loyalty™

Why Better Сar People

About Us

Customer Stories

Learn

Outsourced Automotive BDC

BDC Training

Equity Mining in the Automotive World

Automotive and Dealership Consulting

Industry Updates (Blog)

Connect

Customer Support

Careers

Sales BDC™

First Quality Response™

Campaign Calls™

Service to Sales™

Service BDC™

Campaign Calls™

Connected Response™

BCP Loyalty™

Why Better Сar People

About Us

Customer Stories

Learn

Outsourced Automotive BDC

BDC Training

Equity Mining in the Automotive World

Automotive and Dealership Consulting

Industry Updates (Blog)

Connect

Customer Support

FAQs

Careers

Frequently Asked Questions

Sales BDC™

What's a Sales BDC Consultant?

Do Sales BDCs Really Help?

Internet Sales vs. BDC – What's the Difference?

Are you just an autoresponder?

Service BDC™

Are you approved for GM stores?

Do I have to use everything you offer?

Do you answer customer questions directly?

BCP Loyalty™

What makes BCP Loyalty™ different?

Benefits of the "Keep It Local" program?

Are there long-term contracts?

Can loyalty program gift cards be customized?

Is Flexstat® CRM compatible with other systems?

What does the Automated Social Media Pilot do?

How do you ensure data security in your CRM?

Can the OwnerZONE program integrate with dealership services?

What support does BCP Loyalty™ offer for implementing solutions?

Are there training programs for dealership staff?

Outsourced BDC

What makes the best Outsourced BDC company?

Is an Outsourced BDC effective?

Internal vs. Outsourced BDC: what's the difference?

Do I need an outsourced BDC?

BDC Training

What’s the best BDC training company?

Does an Automotive BDC program really work?

What are the challenges of Automotive BDC Training?

Do I need BDC training?

Equity Mining

What’s the best equity mining company?

Does automotive equity mining really work?

What are the challenges of Automotive Data Mining?

What is data mining in the automotive industry?

Automotive Dealership Consulting

What is Automotive Dealership Consulting?

Frequently Asked

Questions