Outsourced Automotive BDC

Who Needs Outsourced

Automotive BDC Solutions?

Effective customer engagement is crucial, and we're here to help, whether you manage

a single dealership or a corporate group with cars, trucks, RVs, or ATVs.

Single dealerships

We'll take over your BDC operations, freeing up your time to focus on business growth.

Dealership groups

As you scale your medium-sized business, we provide outsourced BDC services to streamline your operations efficiently.

Corporate dealer groups

We handle the high volume of calls for your numerous locations, ensuring quick and efficient service through our outsourced BDC solutions.

Business Benefits of Outsourced BDCs

Never miss a customer opportunity and maximize potential revenue with outsourced BDCs for your automotive business

Flexibility

We function as an adaptable part of your team, eliminating the need for hiring and training. Our BDCs are scalable to match market changes and your business needs.

Cost Savings

Outsourcing with us reduces the need for in-house call center resources, lowering your overhead and improving ROI.

Customer

Satisfaction

We ensure every call is answered, enhancing customer first impressions. Our team is available 24/7, knowledgeable about your products, and skilled in handling queries.

Sales Team

Support

Our BDCs assist your sales team by managing calls and appointments, allowing them to focus on closing deals and improving customer relationships.

How to Choose an

Outsourced BDC Company

Confused after reading various BDC reviews? Here are key

factors to consider for making the best choice.

Technology-

Enabled Services

AI-enabled technology backed by years of data to engage customers effectively both in-person and online.

Live, Local

Agents

Other services use offshore agents or AI replacements. At Better Car People, our agents are live, local experts in the automotive space.

Cross-Channel

Solutions

We understand the evolving car-buying

behaviors and offer flexible

communication methods — email, calls,

or texts — to suit customer preferences.

FAQ

Do you have questions about

outsourced automotive BDC?

We have answers.

What makes the best outsourced automotive BDC company?

The top outsourced automotive BDC services focus on professional and timely customer service to boost your sales and revenue. At Better Car People, we excel in this with our advanced technology and expert, local agents.

Are an outsourced automotive BDCs effective?

Absolutely! A well-chosen outsourced automotive BDC solution increases your appointments, sales, ROI, and customer loyalty and referrals. Companies like Better Car People combine tech and live agents for optimal results.

Internal vs. outsourced automotive BDCs: what's the difference?

An internal automotive BDC means hiring your team and managing resources in-house, which can be expensive, especially considering that you may need 24/7/365 coverage. An outsourced automotive BDC, however, manages these tasks and costs, offering a more efficient solution.

Do I need an outsourced automotive BDC?

Definitely consider it. Almost all dealerships can gain from outsourced automotive BDC services, especially with today's advanced and cost-effective technology options.

Sales

Sales Response Complete

First Quality Response

Sales Campaigns

Service to Sales

Rescue

Service

Service Response Complete

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Connected Car Response

Service Campaigns

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Training & Retention

Training

BCP Loyalty

Caller CX

BDC Central

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About Us

Customer Stories

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Industry Updates (Blog)

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Customer Support

FAQs

Careers

Sales

Sales Response Complete

First Quality Response

Sales Campaigns

Service to Sales

Rescue

Service

Service Response Complete

Service Responseᴬᴵ

Connected Car Response

Service Campaigns

Rescue

Training & Retention

Training

BCP Loyalty

Caller CX

BDC Central

Why Better Сar People

About Us

Customer Stories

Learn