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Sales

Sales Response Complete

Efficiently handle inbound calls and engage with customers 24/7.

First Quality Response

Instant customer support with our 24/7/365 system.

Sales Campaigns

Revive inactive accounts with our live agents.

Service to Sales

Boost conversions with on-site service customer connections.

Rescue

Revive and re-engage lost sales opportunities powered by Brooke.
Service

Service

Service Response Complete

Never miss a call. Never miss an appointment.

Service Responseᴬᴵ

Superior call management and customer service powered by Brooke.

Connected Car Response

Set appointments with our mobile-friendly email & SMS tools.

Service Campaigns

Revive inactive accounts with our live agents.

Rescue

Revive and re-engage lost service opportunities powered by Brooke.
Training & Retention

Training & Retention

Training

Enhance team skills and customer engagement with expert training.

BCP Loyalty

Keep customers coming back with tools that drive loyalty and referrals.

Caller CX

Master call management, capture more sales, and enhance customer service.

BDC Central

Streamline your BDC operations by enhancing customer relationships.
Why BCP
Why Better Сar People

Why Better Сar People

About Us

Dive into the behind-the-scenes of Better Car People.

Customer Stories

Real success stories from our clients.
Resources
Learn

Learn

Outsourced Automotive BDC

Free up your teams from traffic management.

BDC Training

Improve customer engagement and sales skills.

Equity Mining in the Automotive World

Discover hidden opportunities tailored to your needs.

Automotive Dealership Consulting

Strategic solutions for profitability & growth.

Industry Updates (Blog)

Uncover automotive trends and tech secrets.
Connect

Connect

Customer Support

We're here to help.

FAQs

Get answers fast.

Careers

Join us for an exciting career opportunity.
Products
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Sales

Sales Response Complete

Efficiently handle inbound calls and engage with customers 24/7.
arrow

First Quality Response

Instant customer support with our 24/7/365 system.
arrow

Sales Campaigns

Revive inactive accounts with our live agents.
arrow

Service to Sales

Boost conversions with on-site service customer connections.
arrow

Rescue

Revive and re-engage lost sales opportunities powered by Brooke.
arrow
nav-item

Service

Service Response Complete

Never miss a call. Never miss an appointment.
arrow

Service Responseᴬᴵ

Superior call management and customer service powered by Brooke.
arrow

Connected Car Response

Set appointments with our mobile-friendly email & SMS tools.
arrow

Service Campaigns

Revive inactive accounts with our live agents.
arrow

Rescue

Revive and re-engage lost service opportunities powered by Brooke.
arrow
nav-item

Training & Retention

Training

Enhance team skills and customer engagement with expert training.
arrow

BCP Loyalty

Keep customers coming back with tools that drive loyalty and referrals.
arrow

Caller CX

Master call management, capture more sales, and enhance customer service.
arrow

BDC Central

Streamline your BDC operations by enhancing customer relationships.
arrow
Why BCP
Arrow
nav-item

Why Better Сar People

About Us

Dive into the behind-the-scenes of Better Car People.
arrow

Customer Stories

Real success stories from our clients.
arrow
Resources
Arrow
nav-item

Learn

Outsourced Automotive BDC

Free up your teams from traffic management.
arrow

BDC Training

Improve customer engagement and sales skills.
arrow

Equity Mining in the Automotive World

Discover hidden opportunities tailored to your needs.
arrow

Automotive Dealership Consulting

Strategic solutions for profitability & growth.
arrow

Industry Updates (Blog)

Uncover automotive trends and tech secrets.
arrow
nav-item

Connect

Customer Support

We're here to help.
arrow

FAQs

Get answers fast.
arrow

Careers

Join us for an exciting career opportunity.
arrow
Book a Meeting
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Drive Sales Growth
with Sales Response
Complete

Efficiently handle inbound calls. Engage with customers 24/7. Convert leads into appointments.

Our virtual BDC agents and AI-enabled tech can do it all.

Drive sales

We’ll book the appointments.

So you can focus on closing deals.

We call & follow-up

with leads

Our agents ensure swift engagement and increase the chances of converting these leads into on-site appointments.
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We prioritize &

engage customers

Beyond the initial sale, we focus on identifying and reactivating your inactive and loyalty program customers.
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We set on-site appointments

Using our AI-enabled technology and expertise, we efficiently convert leads into confirmed on-site appointments.
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From engaging leads & customers to

driving dealership growth

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Featured case study

HOW WE ELEVATED LES STANFORD

TO DETROIT'S PREMIER DEALERSHIP

SALES RESPONSE COMPLETE
Les Stanford Chevrolet Cadillac partnered with Better Car People to revolutionize customer service and lead response management, achieving 24/7 engagement and operational efficiency. This transformation set a new standard in the automotive industry and earned additional perks from General Motors.
read full
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Need a boost in

dealership sales?

Schedule a call with us to turn your leads into

lucrative appointments.

Book a meeting

Sales RESPONSE COMPLETE is your

dealership boost

01

Continuous

90-Day Follow-Up

01
We start with 9 phone calls in the first 8 days, then switch to emails and SMS for 82 days, all to elicit a response that leads to a call.
02

Round-the-Clock

Engagement

02
Our cross-channel approach ensures uninterrupted communication, allowing smooth transitions between channels at any time.
03

Personalized

Interactions

03
Our AI technology crafts unique, engaging conversation paths and questions for each customer, taking into account age, gender, location, and vehicle details.

Our clients 

SAY IT BEST

male-default-140
Better Car People has been a wonderful partner to our dealership.

Joe Smith

female-default-140
Our Ford Direct secret shops have improved greatly, with some scores over 100%!

Heather Carlton

female-default-140
Going great with appointments.

Dorthie McCarthy

female-default-140
Better Car People is nice to have for a quick response.

Rachel Lette

Stop waiting, start

selling even more!

Book a meeting to uncover new sales opportunities

for your dealership!

Drive sales

Sales Response Complete is just one part of dealership success. Discover more.

Your inbound painkiller

Let us manage your inbound calls and schedule appointments, freeing up your team to help

your customers directly.

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Live call
agents

Our skilled agents are ready to take every inbound service call. Expect professional responses that elevate your customer's experience.
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Integrated

Appointment

Scheduling

Our system directly links with your scheduler for quick, hassle-free appointment setting. Service Advisors get instant updates, ensuring top-tier customer service.
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Automated Customer

Engagement

Our Connected Car Response automates follow-ups on vehicle alerts, converting them into service appointments and improving customer retention.
Drive service

Your loyalty boost partner

Create unique, branded experiences that boost engagement, increase spend and drive retention and referrals.

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Attractive

rewards

BCP Loyalty merges real-time data with diverse rewards, creating custom incentives that build loyalty and make customers feel valued and eager to return.
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Local partner

vendors

Our 'Keep It Local' initiative partners with nearby businesses, offering customers distinctive benefits that support and engage the local community.
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Easy & Convenient

Redemption

A seamless, user-friendly redemption process. Customers easily redeem their rewards via a streamlined app or website, while auto dealers benefit from automated, hassle-free CRM integration.
Drive Loyalty