Stop losing business to poorly handled inbound calls! Our on-shore agents will take your inbound service calls and set appointments. We can even call to confirm appointments and reconnect with no-shows.
We’ll take care of all the inbound service calls so your advisors can focus on the customers in the lane.
Our appointment confirmation calls increase your opportunities by reminding customers of scheduled services.
Inbound Calls. Appointments. Confirmations. Follow-ups. We do it all so you don't have to.
We have taken our best-performing service engagement solutions (Connected Response™ and Outbound™) and included them to offer you all the benefits of these remarkable products. And with one price, it just makes sense.
Connected Response™ helps turn your connected car alerts into appointments. Increase your close rate, average dollar per RO, appointment penetration rate, and more.
Our automotive agents make it their priority to mine your inactive, recall, pull-ahead, and loyalty program lists for new opportunities.
We are, and aren’t you glad? This is just part of the goal to make everything as simple as possible for you.
Think of this like a buffet--you have access to everything, but can choose what you want to put on your plate. If you are positive you only want one specific solution, we can make that happen as well.
We cringe every time we hear that “A” word, but we forgive you. We utilize technology and LIVE people to create a dynamic customized response for each incoming lead.
Here's the deal. We don't take away your control of the leads. We just respond when you can't. You have full control of when to use us and when your team responds.