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Industry Updates

Keeping you informed and educated with real time automotive trends and data. Our team of experts has
the experience and knowledge you need to help lead your dealership to the next level.

Automotive Industry Strategy Customer Engagement

Three Components of Customer Engagement that You May be Missing.

June 18, 2020 By BCP Editorial
We are now in a place of transition, of re-norming, and of accepting and adapting new ways to communicate, engage with, and create relationships with consumers. How are you taking advantage of it?

Guidebook for Optimizing your Service Lane in 2020

June 12, 2020 By BCP Editorial
Service has been the real MVP for the dealership, and now more than ever, we need to put our focus on optimizing our service lanes. Here are some tips for getting the best engagement with your service...
Automotive Industry Automotive Marketing Customer Engagement Appointment Setting Leadership Advice

Technology is Not Enough: Virtual Selling

June 8, 2020 By BCP Editorial
Technology has automated many aspects of customer interaction, but the magic comes when we mix high level tech with trained automotive agents.

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