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Industry Updates

Keeping you informed and educated with real time automotive trends and data. Our team of experts has
the experience and knowledge you need to help lead your dealership to the next level.

Automotive Industry

Comparing Costs: Outsourced BDCs vs. In-House BDCs

March 11, 2024 By BCP Editorial

Thinking about setting up a business development center (BDC) at your dealership? You’re not alone. With high staff turnover plaguing both sales and service departments, many owners and managers are...

Automotive Industry Appointment Setting

8 Keys to Increasing Dealer Service Appointments and Show Rates

March 11, 2024 By BCP Editorial

Car dealerships sell cars – right? This is the view customers often take, but experienced dealers know that service is just as important to their bottom lines. One study found that repairing vehicles...

Automotive Industry Sales Tricks

5 Ways Auto Dealers Can Unlock Cross-Selling Opportunities

March 11, 2024 By BCP Editorial

Cross-selling is a sales tactic as old as sales itself. When you buy a fast-food burger, they ask if you want fries and a drink. Purchase a new cell phone, they’ll offer you insurance and a case....

Automotive Industry

What Are Dealer Incentive Programs and How Do They Work?

March 11, 2024 By BCP Editorial

Things are looking up for auto manufacturers and dealerships. Supply chains are normalizing, inventories are increasing, and the market seems stable once again. Yet interest rate hikes and other...

Automotive Industry

Your Complete Guide to After-Hours Auto Sales Leads

March 11, 2024 By BCP Editorial

According to the National Automobile Dealers Association (NADA), 56% of dealership leads come in after hours. But only 37% of dealerships respond to these after-hours auto sales leads within 1 hour —...

Automotive Industry

Speed to Lead: Rev Up Your Auto Sales Lead Engagement Speed

March 11, 2024 By BCP Editorial

In today's fast-paced industry, customers expect near-instant acknowledgement and responses to their questions, especially when they fill out a form online. If they don’t get it, there are plenty of...

Automotive Industry

Everything You Need to Know About FordDirect in 2024

March 11, 2024 By BCP Editorial

Is your dealership ready for 2024? With lower prices, demand for hybrids and the discontinuation of some popular models topping the list of Ford trends for the year, many dealerships are preparing...

Automotive Industry

6 Ford Trends for Dealers to Watch in 2024

March 11, 2024 By BCP Editorial

Last year was a good one for Ford: It sold about 2 million vehicles, and more than half of those were trucks and vans. The F-Series has been the best-selling line of trucks in the U.S. for nearly 50...

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