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DRIVE SERVICE REVENUE WITH
SERVICE CONNECTIONS

Convert in-vehicle alerts into booked appointments within minutes—
automatically, accurately, and without burdening your team.

TRANSFORM In-Vehicle ALERTS
INTO PROFITABLE APPOINTMENTS

Instant Response to
Vehicle Alerts

We send personalized email and text messages within 10 minutes of a connected car alert—so you reach the customer before anyone else.
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Mobile-Friendly
Appointment
Scheduling

Customers get interactive, one-click booking tools in every message—no login or hassle required.
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DMS & OEM
Integration

We book directly into your scheduler with all the right vehicle data—no extra work for your advisors.
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Still letting vehicle
alerts go untouched?

Book a meeting to see how Service Connections captures
more appointments—automatically and effortlessly.

Why Dealers Choose
Service Connections

 

01

Capture More
Appointments

01
Responding quickly turns vehicle alerts into real revenue—before the customer forgets or goes elsewhere.
02

Run It in the
Background

02
Let the system handle the outreach and scheduling—your team just gets the confirmed appointments.
03

Built for
OEM Programs

03
We’re certified for programs like GM PASE—so your alerts, data, and performance goals all stay on track.

Our clients 

SAY IT BEST

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BCP's support is like none other that I have experienced. It's a low maintenance partnership, but at any time if there's an issue, they reach out to me first. The proactive support is essential!

Jessica Lauman

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I have been with Better Car People for 5 years, and they treat my customers with respect and meet all of GM's criteria for answering customers quickly and correctly.

Troy Bowman

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I absolutely love getting my list generated from Better Car People because it is so much easier to work from. Very well organized. Helps me to follow through each day.

Heather Harper

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Better Car People makes our jobs easier by enabling our BDC department to reach out tomore service customers. This service has been well worth the investment.

Roxy Noah

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Helps manage all our incoming OnStar leads.

Angie Allen

Your customer’s car
already asked for service.
Did your store answer?

Let us help you respond fast, schedule faster, and
keep that business in your lane.

Service Connections is an essential

part of Better Service BDC

Better BDC for Better Results. From scheduling to overflow support, our expert agents handle
your service calls 24/7—boosting CSI, appointment show rates, and advisor efficiency.

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24/7 Live Inbound
Call Support

Our trained agents turn every service call into an opportunity—booking appointments, answering questions, and building customer loyalty 24/7 with expertise and care.

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Integrated
Appointment
Scheduling

We book, reschedule, and modify appointments directly in your system—following your protocols while keeping your schedule optimized for capacity, waiters, and advisor preferences.

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Overflow & After-
Hours Coverage

Peak-time rush? Holiday weekend? We’ve got it. Our team handles the overflow efficiently, turning potential lost calls into satisfied customers and booked appointments.

Drive service