You get DMN leads, A lot of them, and there will be more.

We have a unique self service platform that allows your customers to set appointments and reduce calls into your service drive.

  • We have set 700,000 appointments from DMN leads for dealers.
  • Over 25% of all GM dealers already use DMN Response.
  • We are iMR turnkey and a PASE Enabler product. OSS and XTime integrated.
DMN Response
Live people 24/7/365

Functional on any device

Live people 24/7/365

Increases Engagement opportunities

Live people 24/7/365

40% of customers chose additional services

Live people 24/7/365

22% increase in RO

DMN ResponseTM simplifies the service appointment process for the dealership and the vehicle owner by providing a quick and easy way to set an appointment and choose additional services.

Frequently Asked Questions

Does DMN ResponseTM work with every CRM?

Pretty much. It has complete functionality with over 30 CRMs. So contact us to see if we work with yours.

Is DMN ResponseTM an iMR turnkey approved product?

Absolutely! We wouldn’t have it any other way.

There will be a huge increase in OnStar leads. How will DMN ResponseTM help?

Think of us as your automotive stress reliever. We make sure all of your leads are answered. In fact, your customers will have the opportunity to set appointments themselves and even choose additional services!

We already have/are putting in place a Service BDC. Why do we need DMN ResponseTM?

With DMN ResponseTM, we can take your current BDC and make it more effective.

We like contacting our customers personally. Why use DMN ResponseTM?

Here’s the deal. We don’t take away the control of your leads or the contact with your customers. Customers can either choose to make the appointment via DMN ResponseTM or they can use the click to call feature and be put in direct contact with you.

We have a Quick Lube, so we don’t set appointments for oil changes.

Don’t worry. We can modify the response for Quick Lubes in any manner you would like.

We already have an online scheduling tool. How is DMN ResponseTM different?

Great question. DMN ResponseTM is much more than a scheduling tool. Customers choose additional services and will be surveyed if they choose not to come in. In addition to this, you will receive a daily report with every OnStar lead, which customers opened it up, and the responses.