If you are not monitoring your online reviews and your reputation score, now is the time to start. Amazon and Google have conditioned us to look at reviews first and foremost. Think about the last...

The automotive industry is on the upswing. The shift to online comparing and buying is nearly complete, and dealerships are quickly adapting to this new digital reality. The supply chain issues and...

As e-commerce becomes the core of the car buying experience, dealerships have to figure out ways to stand out from the competition and continue to drive sales. Dealers must compete with not only...

Modern customers have more options to purchase a car than ever before. Customers can shop, compare, and even buy, completely online. Their car reminds them when it’s time for service, and they can...

If you are running a dealership or dealer group, it's always crucial to look for ways to enhance your customer relationships and increase revenue. One of the most effective ways to do so is by...

The online purchasing process and digital retailing have made purchasing a car more convenient and personalized, but how many dealerships are truly selling vehicles online?

Running and managing a successful Dealership Business Development Center (BDC) is essential for any automotive dealership. BDCs are the bridge between customers and dealerships, helping to secure...

A successful business development center (BDC) is essential for any dealership, providing a direct connection to customers’ needs and desires. The first engagement prospects have with your dealership...

March Madness should be a holiday. Everyone is watching the games anyway, so why not go ahead and just make it official?

Just Sayin’.

I have been thinking about how the great teams, the dynasties,...