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Industry Updates

Keeping you informed and educated with real time automotive trends and data. Our team of experts has
the experience and knowledge you need to help lead your dealership to the next level.

Sales Tricks

4 Tips that Get Appointments to Show

October 30, 2019 By BCP Editorial
You’ll always have people who don’t show up for appointments, but following these steps will help minimize how often a no show happens.
Sales Tricks

4 Tips for Great Customer Engagement

October 23, 2019 By Matthew Belk
Spend time on your initial engagements: you'll save yourself time down the road. Here are 4 tips to help you drive customer engagement with quality work.
Leadership Advice

4 Types of Failed Phone Calls

October 16, 2019 By Matthew Belk
Outdated information or unmanaged systems lead to lost customers. Take a moment to learn some easy steps to better customer communication.
Sales Tricks

The Key to Selling More Appointments

October 9, 2019 By Matthew Belk
There are four areas to strive towards when selling. Make sure you have mastered these to increase your customer base and CSI.
Sales Tricks

Driving Growth: A Plan

October 2, 2019 By Matthew Belk
Here’s a plan that will help you get a grip on the growth (or lack thereof) in your dealership. Focus on people, processes, technology/tools, and metrics.

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