If you are not monitoring your online reviews and your reputation score, now is the time to start. Amazon and Google have conditioned us to look at reviews first and foremost. Think about the last...

The automotive industry is on the upswing. The shift to online comparing and buying is nearly complete, and dealerships are quickly adapting to this new digital reality. The supply chain issues and...

As e-commerce becomes the core of the car buying experience, dealerships have to figure out ways to stand out from the competition and continue to drive sales. Dealers must compete with not only...

Modern customers have more options to purchase a car than ever before. Customers can shop, compare, and even buy, completely online. Their car reminds them when it’s time for service, and they can...