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Automotive Industry Customer Engagement Appointment Setting

Digital Marketing & Customer Experience for Automotive Dealerships: A 2024 Guide

November 28, 2023 By Aimi Gundersen

In today's digital age, dealerships must evolve and adapt to the ever-changing landscape of consumer behavior. Our dependence on the internet has significantly altered the car-buying journey, making...

Automotive Industry

Enhancing Your Automotive Dealership's Digital Presence this Holiday Season

October 30, 2023 By Aimi Gundersen

As the holiday season approaches, it's important for dealerships to recognize the increasing effects of their dealership's digital presence and online lead engagement. With online shopping on the...

Automotive Industry Customer Engagement

3 Easy Steps for Digital Success

September 27, 2023 By Aimi Gundersen

There have been many pivots and changes in the automotive world, and they have left many of us looking for a game plan for success. Our old way of doing things needs updating and must include digital...

Automotive Industry

What Does BDC Mean in the Automotive Industry?

August 18, 2023 By BCP Editorial

The automotive industry is on the upswing. The shift to online comparing and buying is nearly complete, and dealerships are quickly adapting to this new digital reality. The supply chain issues and...

Automotive Industry

Should You Hire an Auto Dealer Consultant?

August 16, 2023 By BCP Editorial

As e-commerce becomes the core of the car buying experience, dealerships have to figure out ways to stand out from the competition and continue to drive sales. Dealers must compete with not only...

Automotive Industry

Automotive Dealership Call Center vs. BDC: Which to Choose

August 15, 2023 By BCP Editorial

Modern customers have more options to purchase a car than ever before. Customers can shop, compare, and even buy, completely online. Their car reminds them when it’s time for service, and they can...

Automotive Industry Customer Engagement Driving Growth

Customer Engagement Journey | Win with Impeccable Engagement

June 26, 2023 By Aimi Gundersen

The online purchasing process and digital retailing have made purchasing a car more convenient and personalized, but how many dealerships are truly selling vehicles online?

Automotive Industry Customer Engagement Driving Growth

Unlock More Opportunities from Your BDC

May 26, 2023 By Aimi Gundersen

Running and managing a successful Dealership Business Development Center (BDC) is essential for any automotive dealership. BDCs are the bridge between customers and dealerships, helping to secure...

Automotive Industry Strategy Better Appointments Customer Engagement Appointment Setting

Spring Into Success with Your BDC Team

April 25, 2023 By Aimi Gundersen

A successful business development center (BDC) is essential for any dealership, providing a direct connection to customers’ needs and desires. The first engagement prospects have with your dealership...

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