Logo mobile Logo mobile
Products
bcp-logo-menu

Better Sales
Engine
Powered by Better Car People.

Better Sales BDC

Your fully managed, people-powered sales BDC—done the right way.

Sales AI

Built for the next lead. Designed for the human behind it.

First Response

Win the customer and the compliance check—in under 60 seconds.

Sales Campaigns

Short-term campaigns. Long-term wins for your dealership.

Sales Re-engage

Real-time rescue for sales leads that drop, stall, or get missed.

BDC Insights

Visibility fuels performance—and we show you what others can’t.

Service to Sales

Boost conversions with on-site service customer connections.
brooke-logo-menu

Better Service
Engine
Powered by Brooke.

Better Service BDC

On-demand service BDC, professional agents who never miss a customer.

Service AI

Never miss a service call – your 24/7 virtual service coordinator.

Service Connections

Automatically respond to vehicle health alerts and drive more service revenue.

Service Campaigns

Win back your lost service customers – without burdening your team.

Service Re-engage

Convert lost service no-shows and unfinished leads into revenue.
proactive-logo-menu

Better Training &
Retention Engine
Powered by Proactive.

Better Training

Enhance team skills and customer engagement with expert training.

Masterclass

A three-day hands-on workshop that delivers real results.

Onsite Training

Performance-driven onsite coaching and process optimization.

Total Store Assessment

A full-scale diagnostic and action plan covering sales, service, and processes.

Virtual Performance Coaching

Transform your team’s performance with on-demand virtual coaching.

Loyalty

Keep customers coming back with tools that drive loyalty and referrals.
Why BCP
Why Better Сar People

Why Better Сar People

About Us

Dive into the behind-the-scenes of Better Car People.

Customer Stories

Real success stories from our clients.

Our Integrations

Integrations built to fuel speed, efficiency, and growth.
Resources
Learn

Learn

Where AI Meets Human Expertise

Dealerships win with the power of Collaborative Intelligence.

Outsourced Automotive BDC

Free up your teams from traffic management.

BDC Training

Improve customer engagement and sales skills.

Equity Mining in the Automotive World

Discover hidden opportunities tailored to your needs.

Automotive Dealership Consulting

Strategic solutions for profitability & growth.

Industry Updates (Blog)

Uncover automotive trends and tech secrets.
Connect

Connect

Customer Support

We're here to help.

FAQs

Get answers fast.

Careers

Join us for an exciting career opportunity.
Products
Arrow
bcp-logo-menu-mobile

Better Sales
Engine
Powered by Better Car People.

Better Sales BDC

Your fully managed, people-powered sales BDC—done the right way.
arrow

Sales AI

Built for the next lead. Designed for the human behind it.
arrow

First Response

Win the customer and the compliance check—in under 60 seconds.
arrow

Sales Campaigns

Short-term campaigns. Long-term wins for your dealership.
arrow

Sales Re-engage

Real-time rescue for sales leads that drop, stall, or get missed.
arrow

BDC Insights

Visibility fuels performance—and we show you what others can’t.
arrow

Service to Sales

Boost conversions with on-site service customer connections.
arrow
brooke-logo-menu-mobile

Better Service
Engine
Powered by Brooke.

Better Service BDC

On-demand service BDC, professional agents who never miss a customer.
arrow

Service AI

Never miss a service call – your 24/7 virtual service coordinator.
arrow

Service Connections

Automatically respond to vehicle health alerts and drive more service revenue.
arrow

Service Campaigns

Win back your lost service customers – without burdening your team.
arrow

Service Re-engage

Convert lost service no-shows and unfinished leads into revenue.
arrow
proactive-logo-menu-mobile

Better Training &
Retention Engine
Powered by Proactive.

Better Training

Enhance team skills and customer engagement with expert training.
arrow

Masterclass

A three-day hands-on workshop that delivers real results.
arrow

Onsite Training

Performance-driven onsite coaching and process optimization.
arrow

Total Store Assessment

A full-scale diagnostic and action plan covering sales, service, and processes.
arrow

Virtual Performance Coaching

Transform your team’s performance with on-demand virtual coaching.
arrow

Loyalty

Keep customers coming back with tools that drive loyalty and referrals.
arrow
Why BCP
Arrow
nav-item

Why Better Сar People

About Us

Dive into the behind-the-scenes of Better Car People.
arrow

Customer Stories

Real success stories from our clients.
arrow

Our Integrations

Integrations built to fuel speed, efficiency, and growth.
arrow
Resources
Arrow
nav-item

Learn

Where AI Meets Human Expertise

Dealerships win with the power of Collaborative Intelligence.
arrow

Outsourced Automotive BDC

Free up your teams from traffic management.
arrow

BDC Training

Improve customer engagement and sales skills.
arrow

Equity Mining in the Automotive World

Discover hidden opportunities tailored to your needs.
arrow

Automotive Dealership Consulting

Strategic solutions for profitability & growth.
arrow

Industry Updates (Blog)

Uncover automotive trends and tech secrets.
arrow
nav-item

Connect

Customer Support

We're here to help.
arrow

FAQs

Get answers fast.
arrow

Careers

Join us for an exciting career opportunity.
arrow
Book a Meeting
Book a Meeting
Log in

WIN BACK LOST LEADS
WITH SALES RE-ENGAGE

We detect when a lead drops off and step in instantly with
personalized outreach to bring them back.
Rescue More Leads

Real-Time Recovery for
Stalled Opportunities

Intelligent Drop-Off
Detection

We monitor your CRM and CDP to catch missed calls, stalled web leads, and unworked opportunities the moment they happen.
Icon

Human-Led, Context-
Driven Outreach

Our trained automotive agents re-engage leads with full context, referencing their last inquiry, conversation, or vehicle of interest.
Icon

Omnichannel
Contact Strategy

We reach customers through phone, text, and email, prioritizing the fastest way to get them back in the buying journey.
Icon

How many deals slipped
through your fingers
last month?

Sales Re-Engage catches them in real time—
before the customer moves on to another store.
Book a meeting

Why Dealers Choose
Sales Re-Engage

01

Save Deals That Would
Have Slipped Away

01
We step in where your process leaves off—recovering real opportunities that were moments from being lost.
02

Zero Disruption to
Your Sales Flow

02
We work in parallel with your existing team and tools, handing leads back the moment they’re ready to buy.
03

Context That
Builds Trust

03
Customers hear from someone who knows their story, not a cold caller starting from scratch.

Our clients 

SAY IT BEST

Troy Bowman
I have been with Better Car People for 5 years, and they treat my customers with respect and meet all of GM's criteria for answering customers quickly and correctly.

Troy Bowman

Jessica Lauman
BCP's support is like none other that I have experienced. It's a low maintenance partnership, but at any time if there's an issue, they reach out to me first. The proactive support is essential!

Jessica Lauman

Volkan Bulakbasi
Better Car People is always on point. We never have to worry about leads not getting answered, and their reports are easy to read.

Volkan Bulakbasi

Your CRM won’t call
them back—but we will.

See how Sales Re-Engage rescues missed calls
and stalled leads before they’re gone for good.
Book a meeting

Sales Re-Engage is just one
part of dealership success.
Discover more.

One Sales Engine.
Every Opportunity Covered.

Better Sales Engine Built to convert leads to appointments. Designed to scale. Backed by automotive professionals.
Integrates AI, people, and processes into one modular platform—covering every aspect of the sales journey from first
engagement to sale. The complete automotive sales engagement solution from Better Car People.
 
Image

DRIVE MORE APPOINTMENTS WITH BETTER SALES BDC

Your fully managed, expert-driven Sales BDC incorporating Sales AI technology. Our automotive specialists convert your sales leads into confirmed appointments across phone, text, and email - 7 days a week.
VIEW SOLUTION
Image

CLOSE MORE DEALS WITH SALES AI

24/7 AI with industry expert oversight to deliver fast replies, real conversations, and results-driven engagement.
VIEW SOLUTION
Image

FIRST RESPONSE
INSTANT. ON-BRAND. COMPLIANT.

Turn internet leads into opportunities - faster than you OEM timer. Every reply is personalized, professional and built to convert.
VIEW SOLUTION
Book a Meeting

Automation that brings more
customers, and more profit,
into your service lane.

The Better Service Engine is a modern fixed ops growth platform built to convert opportunity into revenue—without overwhelming your team.
Whether it’s responding to a connected car alert, handling every inbound call, converting declined ROs, or activating aging customer lists,
the Better Service Engine ensures every lead is worked, every appointment is captured, and every bay is filled.
Image

BOOST SERVICE PERFORMANCE WITH BETTER SERVICE BDC

Better BDC for Better Results. From scheduling to overflow support, our expert agents handle your service calls 24/7—boosting CSI, appointment show rates, and advisor efficiency.
VIEW SOLUTION
Image

ANSWER EVERY CALL WITH SERVICE AI

Never miss another service call. Brooke, our AI voice assistant, works 24/7 booking appointments, managing overflow, and delivering exceptional customer experiences.
VIEW SOLUTION
Image

DRIVE SERVICE REVENUE WITH SERVICE CONNECTIONS

Convert in-vehicle alerts into booked appointments within minutes—automatically, accurately, and without burdening your team.
VIEW SOLUTION
Book a Meeting

Unlock Expert Training &
Boost Your Customer Retention

Harness the power of expert training to enhance customer engagement, increase retention,
and skyrocket dealership revenue, as well as encouraging loyalty with benefits that set your dealership apart.
Image

Revolutionize Your Dealership with Masterclass

Join us for three days at our Charlotte training facility and master digital-first retailing, consultative selling, and AI-driven customer engagement. Powered by Proactive.
VIEW SOLUTION
Image

Elevate Your Team Anytime with Virtual Performance Coaching

Access on-demand, personalized video coaching and live sessions focused on lead management, CRM optimization, and real-time performance improvements, no office visit required. Powered by Proactive.
VIEW SOLUTION
Image

Boost Your customer retention with Loyalty

Keep customers coming back - and spending more - with marketing tools that drive loyalty and referrals.
VIEW SOLUTION
Book a Meeting

We Work Every Lead,
So You Don’t Have To

Let our expert BDC team handle your sales leads from first contact to confirmed
appointment—on phone, text, and email, 7 days a week.
Image

Full Lifecycle
Lead Management

From first contact to final outcome, we follow up on every sales lead consistently and professionally, up to 90 days.
Image

Live U.S.-
Based Agents

No scripts. No outsourcing. Just skilled automotive professionals trained to represent your store and convert more customers.
Image

CRM-Integrated
Conversations

Every call, text, and email is logged into your CRM, so you always know what’s been said and what’s next.
DRIVE SALES

We Handle the Phones.
You Handle the Service.

From scheduling to overflow support, our expert agents manage your service calls 24/7—
boosting CSI, appointment show rates, and advisor efficiency.

Image

24/7 Live Inbound
Call Support

Our trained agents answer your service calls day or night, booking appointments and answering questions with professionalism and care.
Image

Integrated
Appointment
Scheduling

We book, reschedule, and modify appointments directly in your system, following your rules for capacity, waiters, and advisor preferences.
Image

Overflow & After-
Hours Coverage

Peak-time rush? Holiday weekend? We’ve got it. Our team handles overflow calls to make sure every customer is helped quickly.
DRIVE SERVICE

Unlock Your Team's Potential
with Expert Training

Harness the power of expert training to enhance customer engagement,
increase retention, and skyrocket dealership revenue. Powered by Proactive.
Image

Comprehensive
Programs

Benefit from on-site and virtual in-depth training sessions conducted by seasoned automotive industry experts.
Image

Focused
Coaching

Receive specialized coaching across various dealership roles, including sales, service, and management.
Image

Customized
Strategies

Implement tailored strategies designed specifically to meet the unique needs of your dealership.